Please read these Terms & Conditions carefully before creating an account or placing any wager on the jilioo platform. By accessing or using jilioo, you agree to be bound by the provisions set out below.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and jilioo ("jilioo," "we," "us," or "our"), the operator of the online gaming platform accessible at jilioo.org ("the Platform"). By registering an account, making a deposit, placing a wager, or otherwise accessing any part of the jilioo platform, you unconditionally accept and agree to be bound by all provisions of this Agreement, including any supplementary rules, game-specific terms, bonus conditions, and the jilioo Privacy Policy, which are incorporated herein by reference.
If you do not agree with any part of these Terms and Conditions, you must immediately cease use of the jilioo platform and must not register an account. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised version.
jilioo is operated under applicable online gaming regulations in the Philippines. These Terms and Conditions are written in English; in cases of discrepancy between any translation and the English version, the English version shall prevail.
Summary: Using jilioo means you agree to these rules. Read them fully before you play. These Terms apply to everyone — whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines.
You must be at least twenty-one (21) years of age to register an account and participate in any real-money wagering activity on jilioo. This requirement is consistent with the age restriction imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) on online gambling platforms operating in or targeting residents of the Philippines. jilioo reserves the right to require documentary proof of age at any time, and accounts found to be held by persons under 21 years of age will be immediately suspended, and all balances may be forfeited in accordance with applicable law.
Participation in any real-money game at jilioo is strictly prohibited for persons under 21 years of age. Providing false date-of-birth information during registration constitutes a material breach of these Terms.
jilioo primarily serves players residing in the Republic of the Philippines. It is your sole responsibility to ensure that accessing and using jilioo is lawful in your jurisdiction of residence. jilioo makes no representation that the platform is appropriate or legally available in jurisdictions outside the Philippines. Players accessing jilioo from restricted jurisdictions do so at their own risk and in breach of these Terms.
To register a jilioo account, you must provide accurate, current, and complete information, including:
By submitting registration information, you represent and warrant that all information provided is truthful, accurate, and complete. Providing false, misleading, or incomplete information constitutes a material breach of this Agreement.
Each player is permitted to hold only one (1) jilioo account. Registering or operating multiple accounts — whether in your own name, under a fictitious identity, or in the name of another person — is strictly prohibited. jilioo may, at its absolute discretion, merge, suspend, or permanently close any duplicate accounts and void all associated balances and winnings.
jilioo is required to verify the identity of its players in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. You agree to provide such documentation as jilioo may request, which may include a government-issued photo ID (UMID, PhilSys National ID, driver's license, or Philippine passport), proof of address, and proof of payment method ownership. Failure to complete KYC verification within a reasonable timeframe may result in restrictions on deposits, withdrawals, or game access.
You are solely responsible for maintaining the confidentiality of your jilioo account credentials, including your username and password. You must not share your login credentials with any other person. jilioo will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
You agree to notify jilioo immediately if you suspect unauthorized access to or use of your account by contacting customer support via the platform's live chat function. jilioo reserves the right to suspend any account pending investigation of suspected unauthorized access.
All transactions, wagers, and activities carried out through your account will be deemed to have been carried out by you, unless you have previously notified jilioo of suspected unauthorized access. You accept responsibility for all activity on your account.
jilioo accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as displayed on the platform. The minimum deposit amount is ₱50 for GCash and PayMaya transactions. Deposits are generally credited to your jilioo account balance immediately upon confirmation of receipt from the payment processor.
jilioo does not accept cash deposits. All deposits must be made through the approved digital payment channels listed on the platform. jilioo reserves the right to reject any deposit that it suspects is made in breach of applicable law or these Terms.
The minimum withdrawal amount is ₱500. Withdrawal requests are processed subject to completion of KYC verification. Players who have not completed KYC may have withdrawals delayed or restricted until identity verification is finalized.
Withdrawals to GCash and PayMaya are typically processed within five (5) minutes for verified accounts during normal operating hours. Withdrawals to BPI, BDO, and Metrobank bank accounts are generally processed same-day for requests submitted before 4:00 PM Philippine Standard Time (PST), and the following banking day for later requests.
jilioo reserves the right to conduct enhanced due diligence on any withdrawal request and may, in its absolute discretion, delay processing a withdrawal pending satisfactory completion of such review. Withdrawals may only be made to a payment method registered in the same name as the jilioo account holder.
All transactions on jilioo are denominated in Philippine Peso (PHP / ₱). jilioo is not responsible for currency conversion fees charged by third-party payment processors.
jilioo offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds, eligible games, maximum bet limits while a bonus is active, and expiry periods. These terms are published in the promotions section of the jilioo platform and are incorporated into this Agreement by reference.
jilioo reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are intended for personal entertainment use only and may not be transferred, exchanged for cash, or used in conjunction with other promotions unless explicitly stated.
Any attempt to abuse the jilioo bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, placing offsetting bets to circumvent wagering requirements, or coordinating with other players to exploit promotional offers — constitutes a material breach of these Terms. jilioo reserves the right to void bonuses, cancel associated winnings, and permanently close accounts found to be engaged in bonus abuse.
Important: Always read the specific bonus terms before claiming any jilioo promotion. Wagering requirements must be fully completed before any bonus-derived funds are eligible for withdrawal.
All games available on the jilioo platform — including live dealer casino games, slot games, bingo, Callbreak, and any other game type offered from time to time — are governed by individual game rules that are available within each game interface. By participating in any game, you agree to the applicable game-specific rules in addition to these Terms.
jilioo uses certified Random Number Generator (RNG) software for its software-based casino games and live physical equipment (real cards, real wheels, real dice) for its live dealer offerings. All game outcomes are determined fairly and independently of jilioo's commercial interests.
In the event of a technical malfunction, disconnection, or system error that affects the outcome of any game or wager, jilioo reserves the right to void affected bets and return staked amounts to player balances. jilioo's determination of the correct outcome in such circumstances shall be final and binding, subject to the dispute resolution process outlined herein.
Minimum and maximum bet limits apply to all games and are displayed within each game interface. jilioo reserves the right to impose individual player bet limits at any time without prior notice.
The following activities are strictly prohibited on the jilioo platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:
jilioo is committed to promoting responsible gambling practices and provides tools to help players manage their gaming activity. Players may, at any time, access the following tools from their account settings:
All real-money activity on jilioo is restricted to players aged 21 years and older. Players who believe they may have a gambling problem are encouraged to use the self-exclusion tools available on the platform and to contact PAGCOR's responsible gaming resources or other professional support services in the Philippines. Further information is available on the jilioo Responsible Gaming page.
jilioo does not promote gambling as a means of generating income. All promotional materials and descriptions of games are presented for entertainment purposes only.
jilioo reserves the right, at its absolute discretion, to suspend, restrict, or permanently close any player account, and to void and forfeit any balance therein, in the following circumstances:
Where a player's account is closed for reasons other than a breach of these Terms, any remaining verified balance will be returned to the player via their registered payment method, subject to applicable verification requirements.
Players may close their own jilioo account at any time by contacting customer support. Requests for account closure will be processed within five (5) business days, and verified balances will be returned following standard withdrawal processing timelines.
All content on the jilioo platform — including but not limited to software, game graphics, audio, text, logos, trademarks, and user interface design — is the exclusive property of jilioo or its licensors and is protected by applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jilioo platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works of any jilioo content without the express written permission of jilioo.
To the fullest extent permitted by applicable law, jilioo, its directors, employees, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the jilioo platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.
jilioo's total liability to any player for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.
jilioo does not guarantee continuous, uninterrupted access to the platform. Scheduled maintenance, technical failures, and force majeure events may temporarily affect platform availability. jilioo will endeavor to provide advance notice of planned maintenance where practicable.
All games are provided on an "as is" basis. While jilioo takes all reasonable steps to ensure fair and accurate game outcomes, it makes no warranty that games will be error-free at all times.
jilioo collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at jilioo.org/privacy-policy and is incorporated into these Terms by reference. By registering an account with jilioo, you consent to the collection and processing of your personal data as described in the Privacy Policy.
jilioo implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. jilioo does not sell your personal data to unaffiliated third parties for their own marketing purposes.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of jilioo, you agree to first attempt to resolve the matter by contacting jilioo customer support. jilioo will endeavor to respond to all formal complaints within five (5) business days.
If a dispute cannot be resolved through direct communication with jilioo support, both parties agree to submit to the exclusive jurisdiction of the courts of the Republic of the Philippines.
jilioo reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered players via email or a prominent notice on the jilioo platform at least seven (7) days before the changes take effect, where reasonably practicable.
Your continued use of the jilioo platform after any amended Terms and Conditions have been published and communicated constitutes your acceptance of the updated Terms. If you do not agree to any amended Terms, you must stop using jilioo and request account closure.
The date at the top of these Terms ("Effective Date" and "Last Updated") indicates when the current version came into force. Previous versions of these Terms are available upon request.
If you have any questions, concerns, or formal complaints regarding these Terms and Conditions or your jilioo account, please contact the jilioo customer support team. Support is available 24 hours a day, 7 days a week via the live chat function on the jilioo platform.
For written correspondence, you may also reach the jilioo support team at the following email address:
Support email: [email protected] (plain text — not a clickable link)
jilioo aims to acknowledge all formal written complaints within two (2) business days and to provide a substantive response within five (5) business days of receipt.
jilioo's Terms and Conditions exist to protect both the platform and its players. Here's what they guarantee on both sides.
jilioo uses certified RNG software for software games and live physical equipment for live dealer tables. No algorithm manipulates outcomes in jilioo's favor. Game RTP figures are published and audited.
All deposits and withdrawals on jilioo are protected by 256-bit SSL encryption. Player funds are handled through certified payment gateways — GCash, PayMaya, BPI, BDO, and Metrobank — with no jilioo access to your banking credentials.
Every jilioo promotion publishes its full terms — wagering requirements, eligible games, minimum odds, maximum bets, and expiry dates — before you claim. No hidden conditions, no post-claim surprises.
Deposit limits, loss limits, session alerts, cooling-off periods, and self-exclusion are built into every jilioo account. These tools activate immediately and function as advertised — they are not just decorative policy compliance.
jilioo's KYC process protects players from unauthorized account access and prevents fraud. Your identity documents are handled in compliance with Philippine data privacy law and are never shared with unauthorized third parties.
jilioo customer support operates around the clock. Whether you're a player in Makati with a withdrawal question or a Cebu-based player dealing with a login issue at 3 AM, the jilioo support team is available to help.
Now that you've read the jilioo Terms and Conditions, you're ready to enjoy everything the platform has to offer — live casino games, 500+ slots, bingo, and more. 21+ only. Play responsibly.
Must be 21 or older. Gambling involves financial risk. Please play responsibly.